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Zetron Antes-Up a Wynn-Win Solution in Vegas |
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Zetron Model 4010 a Safe Bet for Casino Communications In the competitive world of Las Vegas gaming, the name of the game is "top this" as casino owners vie with one another to build the biggest, swankiest, and most luxurious casinos. The most recent newcomer to the Las Vegas Strip is the Wynn Resorts LTD's new $2.7 billion Wynn Las Vegas Casino, which has raised the stakes for opulence and luxury. The casino is named for gaming impresario Steve Wynn, who—having previously owned the Bellagio and MGM Grand casinos, two of the crown jewels of Las Vegas casinos—has only himself to top.
The new Wynn Casino Hotel boasts 2,700 hotel rooms, 19 restaurants, a golf course and even hosts luxury car dealerships including Maserati, Lamborghini and Ferrari!
With the Wynn Casino competing with other large casinos to attract the very highest of the high roller gamblers (those who make wagers in the tens of thousands of dollars and are known in the parlance as "whales") ensuring the safety, comfort and service for customers is one of the highest priorities.
While having fresh towels in a high roller's hotel room is a long way from public safety, in the high-stakes world of casino gaming that attention to detail is just about as "mission critical" as it gets. It's not surprising, therefore, that many of Las Vegas' biggest casinos and resorts are relying on the same Zetron radio consoles and paging systems that many public safety agencies use.
McIntosh Communications is based in Las Vegas and counts many major casinos among its customers. Time and again, McIntosh Communications has proven that Zetron's compact Model 4010 console is the best bet for a gaming casino's command and control requirements.
"We installed three Model 4010s at the new Wynn Casino" explains Myron Wendell, vice-president of McIntosh Communications. "Two Model 4010s went into the security dispatch, while a third Model 4010 was located in the fire command center. We also supplied and installed a Zetron Model 640 Paging Terminal. So far it's just being used to page the housekeeping staff, but I believe there will be some slot integration down the road. Initially, there will be 1200 pagers on the system."
No gambling with RF coverage: As might be expected, creating a radio system that provides 100 percent coverage for such a large edifice of glass, concrete, and steel relies on more than just luck.
"A lot of time went into the design of the antenna systems that are scattered throughout the facility," Wendell adds. "We've got a ten channel Privacy Plus® Motorola system with over a thousand radios."
Another Zetron product is tied into the radio system to provide an additional layer of protection.
"We are using some of Zetron's Model 18+ Control Links to bring all of our alarms from the radio room into the security dispatch," Wendell explains. "We have it wired into a Model 18 LED Control Panel so that any one of 16 different LEDs will light up if an alarm condition occurs. This way a dispatcher may call us up to say that, for instance, LED number 7 is lit up. Our on-call technician is sent home with a laptop computer with a wireless card in it that allows him to dial into the systems at any of the properties we support. This way, if we get a call in the middle of the night the technician can determine whether he needs to go in to fix the problem immediately, or if he can temporarily disable a channel or take whatever appropriate action necessary to get them back on the air."
Install it and forget it: Reliability in a product is good for the customer, but it's equally good for the reseller who installs that product as it reduces call-backs and warranty work.
"We've installed a number of Model 4010s in casino security departments," Wendell says. "They work really well. Plus, once they're installed—other than one of the dispatchers spilling coffee on the keyboard—you rarely have to go back to fix them." Article provided by Zetron |
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